Hi Mark,

I am having the same issue can you reset user ndb1011?

Thank you,
Nate
From: premise-users <premise-users-bounces@lists.sr.unh.edu> on behalf of Mark Maciolek <mlm@sr.unh.edu>
Sent: Wednesday, June 9, 2021 12:04 PM
To: Julie Bobyock <jnb1041@wildcats.unh.edu>; premise-users@lists.sr.unh.edu <premise-users@lists.sr.unh.edu>
Subject: Re: [premise-users] New Account User Question
 

Hi,

 

You had 5 failures causing an automatic block, I have cleared it for now. Please try again.

 

Mark

 

From: premise-users <premise-users-bounces@lists.sr.unh.edu> On Behalf Of Julie Bobyock
Sent: Wednesday, June 9, 2021 12:00 PM
To: premise-users@lists.sr.unh.edu
Subject: [premise-users] New Account User Question

 

Hi, my name is Julie Bobyock and I have a new premise account created for my research this summer! I have a quick question- when I was prompted to put in my password that was given, for some reason it didn't work and then said it was failing to connect to the server- it did not prompt me to create a new one. Do I need to be given a new password? 

 

Thanks so much!

 

Best,

Julie